A robot is a machine device that automatically performs work. It can accept human commands, run pre-arranged programs, or act according to principles established by artificial intelligence technology. According to the classification of International Federation of Robotics (International Federation of Robotics), robots are generally divided into industrial robots and service robots.
Service robots refer to equipment that is used in non-industrial production, has a semi-autonomous or fully autonomous working mode, and can provide beneficial services to humans in an unstructured environment.
Compared with industrial robots, service robots are closer to downstream end consumers, so the customer base of service robots is wider. Being closer to the end consumer makes the service robot possess the attributes of durable consumer goods such as electronics and home appliances. At present, service robots are mainly engaged in maintenance, repair, transportation, cleaning, security, rescue, monitoring, etc., with a wide range of applications.